Downed Power Line: What to Do, Who to Call and How to Report a Power Line Down After a Storm

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If you see a downed power line, stay at least 35 feet away, keep others back and call 911. Then report it to your utility. Treat every fallen line as live, even if it looks dead or is lying in a puddle.

Key takeaways

  • Distance guidance, not a statistic: ESFI says to stay at least 35 feet from any fallen power line. Call 911 first, then your utility.
  • Treat every downed line as live. Ready.gov says downed or underground lines can electrify the surrounding water.
  • Do not drive over a downed line. A vehicle that touches it can become energized.
  • Safety figure: FEMA says six inches of moving water can knock a person down, so do not enter floodwater to check equipment.
  • Local report, San Diego only: KPBS reported 17 downed power lines and 5 transformer fires over the weekend of October 10 and 11. It does not describe other communities.
  • Leave wet or damaged outdoor equipment unused until a qualified electrician has assessed it.

Last checked: October 13, 2026, 3:40 AM PDT. Alerts, closures and outage maps change quickly, so use the live links in this guide before you act.

Why fallen wires matter after this storm

Tropical Storm Rachel, later described as a post-tropical system, brought heavy rain, coastal flooding and high surf to parts of Southern California between about October 9 and 12, 2026, and its remnant moisture reached Las Vegas. San Diego County’s alert page listed Tropical Cyclone Rachel on October 9, and the City of Newport Beach declared a local emergency for it. Impacts were not the same everywhere. A KPBS report dated October 12 said San Diego crews responded to 17 downed power lines and five transformer fires over the weekend of October 10 and 11. That is a San Diego figure and does not describe every community.

What to do if there is a downed power line

  1. Stay at least 35 feet away. ESFI gives this distance for any fallen line.
  2. Keep clear of anything touching the line, such as fences, vehicles, trees and light poles. They may be energized.
  3. Warn people nearby to stay back.
  4. Call 911: call 911.
  5. Then report it to your utility. SDG&E’s outage safety page says to call 911 and then SDG&E at 1-800-411-7343. SCE lists 1-800-611-1911 for outages and public safety hazards.
  6. Do not move the line or free a tree or object from it, even with a stick or tool.

“DO NOT go near any downed power lines especially if there is standing water nearby”

Who to call for a downed power line

Can you drive over a downed power line?

No. A line on the road can still be energized, and a vehicle touching it can become energized too. Turn around and use another route. If a line falls on a vehicle you are in, call 911 and follow the dispatcher’s instructions. Ready.gov also says to treat downed or underground lines as live, because they can electrify surrounding water.

Flooded streets and yards

Do not enter standing water to look for a line or check equipment. Water can hide wires, and FEMA warns that six inches of moving water can knock a person down. In Las Vegas on October 11 and 12, local reports described flooded streets near the Strip and lane blockages at Winnick Avenue and Koval Lane. Check Nevada 511 and Clark County emergency response before traveling, or San Diego County road closures if you are in San Diego.

Which outdoor electrical equipment should stay unused?

Leave these alone until a qualified electrician has assessed them. This is about not using equipment, not about repairing it.

  • A service mast, meter, weatherhead or service line that is bent, pulled away or damaged.
  • Outdoor outlets, lights, pool or spa equipment and EV chargers that were wet or hit by debris.
  • Air conditioning units and disconnects that sat in water or were struck by a branch.
  • Any panel or box that is open, cracked or showing water inside.

Do not reset breakers repeatedly or force a switch. If you see sparks, smell burning or hear buzzing from outdoor equipment, move away and call 911.

Numbers to have on hand

  • Emergency: fallen lines, fire, shock injury, carbon monoxide symptoms: 911
  • Southern California Edison: outages and public safety hazards: 1-800-611-1911
  • SDG&E: downed power lines (after 911) and outages: 1-800-411-7343
  • Riverside County Emergency Management: (951) 358-7100
  • Zoom Electricians electrical assistance line (24/7 call center): (833) 529-3731

Official resources for updates

Visit these pages for live alerts, closures and outage maps.

News reports and other sources cited

Need an electrician for storm damage?

Zoom Electricians’s call center is open 24/7 at (833) 529-3731. Our electricians are available specifically for storm-related electrical problems during this critical period. In the areas we serve, we aim to reach customers within minutes to a few hours, depending on your location and how many calls are ahead of yours. You can also use our contact page. This is our electrical assistance line. For fallen power lines, fire, shock injuries or carbon monoxide symptoms, call 911 first.

Frequently Asked Questions

Call 911 first, then your utility. SCE: 1-800-611-1911. SDG&E: 1-800-411-7343.
Use the utility’s phone line (SCE 1-800-611-1911 or SDG&E 1-800-411-7343) or its online reporting page: SCE (https://www.sce.com/outages-safety/report-outage-safety-issue) or SDG&E (https://www.sdge.com/safety/power-outage-safety).
There is no standard time. It depends on the damage, access and crew demand. Check your utility’s outage map for its restoration estimate.
It may be a wire on the ground, hanging low or sagging, or snapped and sparking. Do not rely on how it looks. Treat any wire as live.
You can be shocked or electrocuted, and the vehicle and the ground around it can become energized. Do not drive over one.

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Storm Safety Notice

Start With a Safe Distance

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We hope everyone at your property is okay. As you prepare or clean up after recent severe weather, our electricians recommend treating every fallen wire as live.

Fallen Power Lines: Immediately report down lines to 911 and your local electric utility from a safe distance.
Post-Storm Electrical Safety Rules
⚠️ Maintain Safe Distance: Keep away from wires and anything they touch, including branches, fences, and puddles.
✓ Pre-Storm Inspections: Before more bad weather, have damaged outdoor outlets or wiring checked while access is safe.
✓ Flood Recovery: After flooding, do not switch affected equipment back on before a professional evaluation.
For electrical help, share your address and concern so we can confirm availability.